1. Shipping & Delivery
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How long will it take to receive my order? Standard delivery usually takes 3-5 business days depending on your location. You will receive a tracking number once your order is shipped.
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Do you offer international shipping? Currently, we focus on delivering within the country to ensure the fastest service and lowest shipping costs for our customers.
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What are the shipping charges? Shipping charges are calculated at checkout. However, we often run promotions for Free Shipping on orders above a certain value!
2. Orders & Payments
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What payment methods do you accept? We accept all major Credit/Debit cards, Bank Transfers, and Cash on Delivery (COD) for your convenience.
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Can I change or cancel my order? You can change or cancel your order within 12 hours of placing it. Once the order has been processed for shipping, we cannot make changes.
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How do I track my order? Once your order is dispatched, we will send you an email/SMS with a tracking link so you can monitor its journey.
3. Returns & Refunds
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What is your return policy? We offer a 7-day return policy. If the product is damaged or not as described, you can contact us within 7 days of delivery for a replacement or refund.
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How do I start a return? Simply email us at [Your Email] or message us on WhatsApp with your Order ID and photos of the product.
